St Stephen’s Hospital Hervey Bay (UnitingCare) Becomes First in Australia to Achieve HIMSS Analytics EMRAMSM Stage 7 Award

AUSTRALIA, 8 November 2018 – HIMSS Analytics is proud to announce that St Stephen’s Hospital Hervey Bay (UnitingCare) has become the first hospital in Australia to achieve HIMSS EMRAMSM Stage 7.

HIMSS Analytics developed the EMR Adoption Model in 2005 as a methodology for evaluating the progress and impact of electronic medical record systems for hospitals in the HIMSS Analytics™ Database. There are eight stages (0-7) that measure a hospital's implementation and utilisation of information technology applications. The final stage, Stage 7, represents an advanced patient record environment. The validation process to confirm a hospital has reached Stage 7 includes a site visit by an executive from HIMSS Analytics and former or current chief information officers to ensure an unbiased evaluation of the Stage 7 environments.

St Stephen’s Hospital Hervey Bay was the first Australian hospital to achieve Stage 6 in 2015. With this achievement, the organisation has improved efficiencies and patient safety through the utilisation of electronic barcode scanning of blood and medication products. Its new system also provides access to online data to monitor and improve care and share data with other healthcare providers caring for the hospital’s patients.

“Achieving the HIMSS Stage 7 accreditation has been a significant journey. Not only did we demonstrate how we were utilising the technology within our hospital, we were also assessed on our consistency of use, which showed a real behaviour shift by our team," said Darren Rogers, General Manager, St Stephen’s Hospital Hervey Bay. “For St Stephen’s, the rewards of following the EMRAM process has extended past the utilisation of technology; it has strengthened our ongoing commitment to providing innovative health solutions for the safety and care of our patients.”

St Stephen’s Hospital Hervey Bay is one of two Australian hospitals that became first to achieve Stage 7. Both were validated in November 2018. The other hospital is the Royal Children’s Hospital (RCH) Melbourne, which became the first hospital in Australia to achieve HIMSS Outpatient EMRAMSM (O-EMRAM) Stage 7.

According to John Daniels, Global Vice President of HIMSS Analytics, the awards represent the first time any hospital in Australia has reached this advanced stage of digital healthcare and could lead to significant improvements in patient care.

“Technology is a tool that, when put in the right hands, can change lives. Australia is beginning to realise a future where integrated, more personalised care is a reality. Historically, Australian doctors and nurses faced vast challenges from systems that didn’t communicate with each other, lost records, and information accessibility. This is a major step towards overcoming these issues. These hospitals are showing Australia what digital transformation can achieve – and the outcomes it delivers for Australian patients - and we’re delighted to be part of their journey”, said Mr. Daniels.

“Around the world, adopting electronic medical records has been shown to help healthcare organisations to save lives by using data and analytics to improve high-quality care, safety, and efficiency,” said Mr. Daniels of HIMSS Analytics. “Stage 7 is really the tipping point that allows hospitals and patients to see the true benefits of EMRs. The real goal across Australia is for all organisations to reach this Stage and achieve better health through information and technology. “HIMSS will continue to work with State and National Governments to provide clear direction and help Australian healthcare organisations reach this level nationally.”


HIMSS is a global voice, advisor and thought leader of health transformation through health IT with a unique breadth and depth of expertise and capabilities to improve the quality, safety, and efficiency of health, healthcare and care outcomes. HIMSS designs and leverages key data assets, predictive models and tools to advise global leaders, stakeholders and influencers of best practices in health IT, so they have the right information at the point of decision. Through its health IT network of over 1 million experts, over 200 knowledge exchanges and collaborations, including 60,000-plus members, HIMSS drives innovative, forward thinking around best uses of technology in support of better connected care, improved population health and low cost of care. HIMSS is a not-for-profit, headquartered in Chicago, Illinois with additional offices in North America, Europe, United Kingdom and Asia.

About HIMSS Analytics

HIMSS Analytics is a global healthcare IT market intelligence, research and standards organization assisting clientele in both healthcare delivery and healthcare technology solutions business development to make lasting improvements in efficiency and performance.

About St Stephen’s Hospital Hervey Bay (UnitingCare)

St Stephen's Hospital in Hervey Bay is Australia's first fully integrated digital hospital.

Since October 2014 when the hospital opened, Fraser Coast residents have access to one of the country’s most advanced healthcare facilities.

The new $96-million facility is the first fully-integrated digital hospital to be opened in regional Australia, and will transform the quality of healthcare available to the Fraser Coast’s growing population.

St Stephen’s Hospital provides a comprehensive range of inpatient medical services, as well day surgery.

Part of UnitingCare Health, St Stephen’s Hospital is a private healthcare provider owned by the Uniting Church, and is the only not-for-profit provider of private hospital services on the Fraser Coast. 

UnitingCare Health also includes The Wesley Hospital and St Andrew’s War Memorial Hospital in Brisbane and ​Buderim Private Hospital on the Sunshine Coast and is therefore a significant provider of health care services in Queensland.  Collectively, over 4,100 people are currently employed by UnitingCare Health, with approximately 100,000 patients treated annually.

As a registered charity and not-for-profit facility, St Stephen’s is committed to re-investing surplus funds for the development of the hospital, its services and its employees. This benefits the community by creating facilities that utilise leading edge technology and staffed by leaders in their field. 

Our Motto, “Personal Care, Professional Approach”, employs compassion, care, honesty and integrity throughout every aspect of our care.